Privacy Policy

This Privacy Policy is issued by igang88 ("we", "our platform") and applies to all users who register an account, visit the igang88 website, or use any services provided by our platform. By using igang88 services, you agree to the collection and use of your personal information as described in this document.

igang88 operates under international licensing and is committed to ensuring your personal information is handled with full care. This policy describes the types of information we collect, how it is used, who it may be shared with, and your rights as a user regarding that data.

This Privacy Policy covers all activities on the igang88 website, including account registration, login, betting activity, deposit and withdrawal transactions, and any communication between you and our customer support team.

igang88 collects your personal information through several means, including during the account registration process, while you use the platform, and through direct communication with our team. The information collected includes:

Identity Information

• Full name as stated on your identity card (MyKad) or passport
• Identity card number or passport number
• Date of birth — to confirm you meet the minimum age requirement of 21 years
• Photo or copy of identity document (when required for account verification)

Contact Information

• Active email address
• Mobile phone number
• Residential address (when required)

Financial Information

• E-wallet details (Touch 'n Go, Boost, ShopeePay) — account number only, not password
• Bank account information for FPX and DuitNow transactions
• Crypto wallet address for USDT, BTC or ETH transactions
• Deposit and withdrawal history records

Technical Information

• IP address and geographic location derived from it
• Device type, operating system and web browser
• Cookie data and session identifiers
• Access logs and platform activity records

The personal information you provide to igang88 is used solely for legitimate and necessary purposes in operating our platform. We do not use your information for any other purpose without your consent. The main purposes for using that information are as follows:

• Account registration and verification — to confirm that the user's identity is valid and meets the minimum age requirement of 21 years before being permitted to use the platform
• Financial transaction processing — to facilitate deposit and withdrawal transactions through the payment methods supported by igang88
• Account administration — to send account-related notifications, update bonus information, and maintain accurate betting records
• Fraud prevention and security — to identify and block suspicious activity, cyber attacks or unauthorised access attempts
• Legal compliance — to fulfil obligations to international licensing regulatory bodies, including compliance with anti-money laundering (AML) requirements
• Service improvement — to analyse aggregated usage patterns in order to improve platform quality and user experience
• Customer service communication — to respond to queries and complaints you submit via live chat or support email

When we wish to use your information for marketing or promotional purposes not stated above, we will obtain your separate consent beforehand.

igang88 does not sell or rent your personal information to any party. However, in certain limited contexts, we may need to share your information with trusted parties, namely:

• Payment service providers — payment processors that handle your e-wallet, FPX, DuitNow and crypto asset transactions are required to receive sufficient information to complete the transaction
• Licensed game providers — game studios such as PG Soft, Pragmatic Play, JILI and Spribe may receive session identifiers that cannot be directly linked to your personal identity
• Statutory authorities — igang88 will disclose personal information to legal authorities or regulatory bodies when required by a valid court order or official directive
• Independent third-party auditors — security or compliance auditors bound by strict confidentiality agreements

All third parties involved are required to comply with data protection policies equivalent to igang88 standards and are not permitted to use your information for any purpose outside the scope of services provided to us.

igang88 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small data files stored on your device when you browse our website.

Types of cookies we use:

• Session Cookies — required to maintain your login session and ensure transactions run smoothly. These cookies are deleted automatically when you close your web browser.
• Preference Cookies — store your language preferences and display settings so that your browsing experience is more comfortable on subsequent visits.
• Analytics Cookies — collect aggregated data about how users interact with the platform without identifying individual users, to help us improve our services.
• Security Cookies — help identify suspicious access attempts and protect your account from unauthorised activity.

You can configure your web browser to reject cookies, but this may affect certain functions on the igang88 platform. For cookies that are not essential technical requirements, we will obtain your consent through a notification on your first visit.

igang88 implements multiple layers of technical and administrative security to protect your personal information from unauthorised access, modification, disclosure or accidental destruction.

• Data encryption during transmission using TLS 1.3 protocol or higher
• Data storage on servers protected by AES-256 encryption
• Role-based access control that restricts staff access to data relevant to their duties only
• Continuous system monitoring and an intrusion detection system
• Regular security audits by independent parties
• Strong password policy and two-factor authentication (2FA) for staff accounts
• Mandatory data protection training for all staff who handle user personal information

Although we make every effort to protect your information, no security system can be guaranteed 100% perfect. Should a data breach occur that may affect you, igang88 will notify the relevant users within a reasonable period after the incident becomes known.

As an igang88 user, you have the following rights regarding your personal information. To exercise any of these rights, you may contact our support team via live chat or email.

igang88 retains your personal information for as long as your account is active or as long as it is needed to provide services to you. When you close your account, we will process the data deletion request within a reasonable period, subject to the following:

• Financial transaction records may need to be retained for a period required by international licensing requirements and anti-money laundering compliance
• Information related to ongoing investigations or disputes will be kept until the case is fully closed
• Data required for tax or audit purposes may be retained for the period specified by the relevant regulations

Once the required retention period has ended, we will securely delete or anonymise your information so that it can no longer be linked to your identity.

igang88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or platform service improvements.

We will notify users of any significant changes via in-platform notifications or their registered email. The updated effective date will be stated at the top of this document. Continued use of the igang88 platform after such changes take effect will be considered your acceptance of the latest version of the Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information.